FAQ

Our Chocolates

Can I hand pick my favourite chocolates?

Yes, absolutely. During the check out process, you can add a 'Add a note to your order' where you can just write down the flavours that you would like.

How long can I keep my chocolates and how should I store them?

All our chocolates are made to order with no preservatives, so we recommend that you consume your chocolates within the first three weeks after delivery to guarantee optimal taste. Your chocolates should be stored in a cool, dry place where the temperature is between 18°-20°C. Avoid storing the chocolates in the refrigerator as this can spoil their delicate flavor or alter the creamy texture of their fillings.

Are your chocolates gluten-free?

Only four of our chocolates contain gluten, Hazelnut Feuilletine, Cookies and Cream, Passionfruit, and Gingerbread. If you are sending chocolates to someone with an intolerance to gluten, please make sure that you let us know in the 'Add a note to your order' during the check out.

I have a nut allergy. Do your chocolates contain nuts?

The environment in which our chocolates are made may leave traces of nuts in all of our products. Therefore, we would not recommend any of our recipes for a recipient with nut allergies.

Are your chocolates suitable for vegetarians?

Our chocolates are made with 100% pure, natural ingredients, no preservatives, no animal fat, and no fat other than butter and cocoa butter. We, therefore, consider our chocolates suitable for vegetarians with the one exception: Raspberry Mellow, that contains gelatin.

Are your chocolates suitable for vegans/lactose intolerant?

All our chocolates contain milk and/or cream, except a few that may contain traces of milk;
Choc-orange, 80% dark chocolate, Fruit and Nut (with dark chocolate) and Mayan Chilli.

Ordering

Shop with confidence.

We take the utmost pride in the presentation, taste, quality, and finish of our chocolate and you deserve the best, that's why we guarantee your complete satisfaction. If for any reason you are not completely satisfied with any of our products, let us know and we will offer you your choice of refund, replacement, or exchange.

Which payment methods do you accept?

We accept all major credit cards including VISA and MasterCard, as well as Paypal and Afterpay. You could also email us to arrange cash on delivery.

Can I ship to multiple gift recipients?

Yes, please contact us to organize your deliveries

Where do you deliver?

At this time we only deliver within the Melbourne metro area.
All orders over $20 have free delivery.
Otherwise, a flat $8.95 fee applies.
If you need chocolates delivered outside of Melbourne please contact us to discuss options.

Where is my order and when will it be delivered?

All of our chocolates are made by hand to order. Once you place the order we will prepare your chocolates and then arrange with you a delivery time. The whole process can take anywhere from 3 - 5 working days.

About us

Do you have a shop?

No, we currently do not have any shops. Every now and then we pop up at local markets. Sign up to our newsletter to stay up to date with where to find us.

Can you make custom chocolates for a special event?

We would love to help you cater to your next event, please contact us to discuss further.