Can I hand pick my favourite chocolates?
Yes, absolutely. During the check out process, you can add a 'Add a note to your order' where you can just write down the flavours that you would like.
How long can I keep my chocolates and how should I store them?
All our chocolates are made to order with no preservatives, so we recommend that you consume your chocolates within the first three weeks after delivery to guarantee optimal taste. Your chocolates should be stored in a cool, dry place where the temperature is between 18°-20°C. Avoid storing the chocolates in the refrigerator as this can spoil their delicate flavor or alter the creamy texture of their fillings.
Are your chocolates gluten-free?Only four of our chocolates contain gluten, Hazelnut Feuilletine, Cookies and Cream, Passionfruit, and Gingerbread. If you are sending chocolates to someone with an intolerance to gluten, please make sure that you let us know in the 'Add a note to your order' during the check out.
I have a nut allergy. Do your chocolates contain nuts?The environment in which our chocolates are made may leave traces of nuts in all of our products. Therefore, we would not recommend any of our recipes for a recipient with nut allergies.
Are your chocolates suitable for vegetarians?Our chocolates are made with 100% pure, natural ingredients, no preservatives, no animal fat, and no fat other than butter and cocoa butter. We, therefore, consider our chocolates suitable for vegetarians with the one exception: Raspberry Mellow, that contains gelatin.
Are your chocolates suitable for vegans/lactose intolerant?All our chocolates contain milk and/or cream, except a few that may contain traces of milk;
Choc-orange, 80% dark chocolate, Fruit and Nut (with dark chocolate) and Mayan Chilli.
Shop with confidence.We take the utmost pride in the presentation, taste, quality, and finish of our chocolate and you deserve the best, that's why we guarantee your complete satisfaction. If for any reason you are not completely satisfied with any of our products, let us know and we will offer you your choice of refund, replacement, or exchange.
Which payment methods do you accept?We accept all major credit cards including VISA and MasterCard, as well as Paypal and Afterpay. You could also email us to arrange cash on delivery.
Can I ship to multiple gift recipients?Yes, please contact us to organize your deliveries
Where do you deliver?
At this time we deliver to all of Australia
All orders over $80 have free delivery.
Otherwise, a flat $14.95 fee applies.
This cost has currently been increased due to the hot weather in Melbourne and the rest of Australia, please see below for details.
If you need chocolates delivered outside of Australia please contact us to discuss options.
Will my chocolates melt in shipping?
During January and most of February our delivery cost are increased to make sure that your chocolates arrive safe and delicious.
This increase in cost helps us provide express shipping on all orders to minimize time spent in transit and also temperature controlled packaging, as well as ice packs where needed.
Although express shipping is included we may hold your chocolates back until there is a cooler time to send them.
Where is my order and when will it be delivered?All of our chocolates are made by hand to order. Once you place the order we will prepare your chocolates and then arrange with you a delivery time. The whole process can take anywhere from 3 - 5 working days.